Am I doing something wrong?

  • 13 April 2023
  • 1 reply

I activated the modem and confirmed it’s activation with my ISP but i still keep getting a Error Code 0000-1614? Did I screw up somewhere or?

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1 reply

Userlevel 4
Badge +38

Hello Emh1984

                                  Error code- 0000-1614  Wi-Fi Communication Failure - Configuration failed for your gateway.  Please ensure that Wi-Fi is enabled and that your mobile device is close to the powered-on gateway and press continue. Verify the Gateway is powered On and Wi-Fi enable on the mobile device.  Move the mobile device closer to the Gateway.  Disable and re-enable the Wi-Fi connection on the mobile device. You can also try restarting your mobile device then uninstall and reinstall app then try again to setup the modem.