My aris surfboard sbg10 suddenly stopped working, it’s hot to the touch and won’t reboot
Solved
aris surfboard sbg10
- The Many
- 3 replies
Best answer by Netopia
I saw a YT video in the past and the modem gets hot when the upstream power level is high. I would try removing splitters, disconnect the coax cable and reconnect (tighten by hand), and try moving it to another coax line in your home if possible. Also try factory resetting by pressing the reset pin hole at the back of the SBG10.
When you purchase another modem/router combo device, look Wi-Fi AC2 or Wi-Fi AX.
This topic has been closed for comments
+41- Juggernaut
- 2253 replies
Is it new?
Did you contact support?
That’s the key as this is the community forum where member of the public help out.
You’d need support to replace/rma it
- Rockstar!
- 271 replies
- Answer
I saw a YT video in the past and the modem gets hot when the upstream power level is high. I would try removing splitters, disconnect the coax cable and reconnect (tighten by hand), and try moving it to another coax line in your home if possible. Also try factory resetting by pressing the reset pin hole at the back of the SBG10.
When you purchase another modem/router combo device, look Wi-Fi AC2 or Wi-Fi AX.
Most helpful members this week
Login to the community
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.