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Arris SBG10- No internet

  • 16 January 2024
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My Arris SBG10 is only 26 months old & I am not connected to the Internet. I have reset it, unplugged & replugged it in a different outlet & I don't have ANY lights lit up on the Arris SBG10.

I just missed out on the warranty by 2 months. Is it possible that the Arris is shot?

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Best answer by SURFboard Moderator 18 January 2024, 00:50

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Userlevel 5
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Sorry to know that the modem has no lights, try doing a reset and still if there are no lights on the modem then it seems the modem is defective

http://arris.force.com/consumers/articles/General_FAQs/SBG10-Factory-Reset