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I originally used my Arris SBG10 a few years ago, before the new app came out. I just recently added another internet package to my home to connect security devices to and planned on hooking it back up. I did a factory reset and now i have no idea how to set up wifi... please help!!

Hello Moodytravis

                                 If you are trying to setup Wi-Fi on surfboard central app for SBG10 device you can follow the steps mentioned on the below link and also shared the link to setup Wi-Fi on the modem interface or GUI.

                           SBC app Wi-Fi setup-      http://arris.force.com/consumers/articles/General_FAQs/SURFboard-Central-Changing-the-Wi-Fi-Name-Password

                           SBG10 GUI Wi-Fi setup-    http://arris.force.com/consumers/articles/General_FAQs/SBG10-Changing-the-Default-Wi-Fi-Name-Password

     Let us know if this helps