My ARRIS SURFBOARD SG10 Modem no longer lights up or “turns on” when connected to a working power outlet with the correct plug and source following a power outage and xfinity network interruption. I don’t understand if the modem should just be trashed and I purchase another or if there is still hope for troubleshooting. Please send advice!
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ARRIS SURFBOARD SG10
- The Many
Best answer by SURFboard Moderator
Hello BONNIE2527,
We understand that sbg10 modem no longer turns on after plugging to a power outlet . There could be a chance of power outage as well .
Do try with a different power outlets and try doing a Reset as well .
To do a Reset follow the link below:
http://arris.force.com/consumers/articles/General_FAQs/SBG10-Factory-Reset
- Wi-Fi Warriors
- 3615 replies
- Answer
Hello BONNIE2527,
We understand that sbg10 modem no longer turns on after plugging to a power outlet . There could be a chance of power outage as well .
Do try with a different power outlets and try doing a Reset as well .
To do a Reset follow the link below:
http://arris.force.com/consumers/articles/General_FAQs/SBG10-Factory-Reset
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