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connection for AT&T mobile device with SBG10

  • 20 May 2024
  • 5 replies
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I am trying to connect my Surfboard SBG10 to my AT&T Netgear mobile device 

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Best answer by SURFboard Moderator 22 May 2024, 20:05

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To check on this could you please help us with the model number of the AT&T Netgear mobile device.

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The Arris Surfboard SBG10 

The Neatgear MR6110

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To connect SBG10 with the Net Gear router, I suggest enabling the bridge mode on SBG10 to avoid Wi-Fi interference.

http://arris.force.com/consumers/articles/General_FAQs/SBG10-Bridge-Mode-Setup

After enabling bridge mode, connect the modem to the router through an Ethernet cable.

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Hello I have been trying to open the modem GUI from several computers but it won’t open up.

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We understand that you are trying to access the GUI from different devices, still unable to login. 

Let's try with a Reset and if still not able to access do update us with the error message so it will be easy to understand the issue.

Check the below link to do a Reset: 

http://arris.force.com/consumers/articles/General_FAQs/SBG10-Factory-Reset

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