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expired log in credentials on SBG10

  • May 13, 2025
  • 1 reply
  • 54 views

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Model arris SBG10 telling me my log in credentials have changed. Please help, I cannot access the menu for the update. 

Best answer by SURFboard Moderator

It seems you're unable to log in to the modem's GUI page because you're unsure of the custom password that was set earlier.

You can try using the default credentials:

  • Username: admin

  • Password: password

If these credentials don’t work, I would request you to perform a factory reset on the modem to restore the default login information.

This topic has been closed for replies.

1 reply

Forum|alt.badge.img+42

It seems you're unable to log in to the modem's GUI page because you're unsure of the custom password that was set earlier.

You can try using the default credentials:

  • Username: admin

  • Password: password

If these credentials don’t work, I would request you to perform a factory reset on the modem to restore the default login information.