Every device that joins the network has to sign in to the internet. Why? I can only sign in to the internet if on my computer. So, Alexa devices, Kindle, smart plugs, smart lights, etc. will not connect. 

And I constantly get this: “Action needed, Sign in to the internet”.

Welcome to Xfinity!

Download the Xfinity app on your mobile phone to activate your internet in minutes.

Make sure your phone is on your cellular network and click the appropriate link below to get started.

If you are in a location with a pre-installed gateway or activating your Xfinity Voice click here to begin.