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help logging into modem SBG10

  • 1 March 2024
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I cannot log into the gateway for the router, it is showing admin, and the standard password is not correct on SBG10

 

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Best answer by SURFboard Moderator 2 March 2024, 22:23

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The default password for the SBG10 device is password and user name is admin. Also try using the last 8 digits of the serial number as the password. If this doesn’t work there are chances that the admin page password is customized. So factory reset the gateway, after that the default password will work. 

http://arris.force.com/consumers/articles/General_FAQs/SBG10-Factory-Reset

http://arris.force.com/consumers/articles/General_FAQs/SBG10-Web-Manager-Access