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Question

how do i reset my router login usernam and password?

  • August 13, 2025
  • 2 replies
  • 103 views

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I found my IP address and made my way to the login page for arris routers. I used admin and password as my wife didnt think she changed them when she first set it up. It said the login credentials were wrong. I searched how to reset those credentials. I found information that recommended that I reset the router. I tried that and went to the login page. It showed that my router was updating but the login info was still incorrect (admin and password). Does anyone know what I am doing wrong or where I can go from here?

 

Goal: check for updates, remove old devices, double check security settings etc.

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2 replies

plemans
Juggernaut
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  • Juggernaut
  • August 13, 2025

try the last 8 of the serial number


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Could you please help us with your product’s model number?