I just received my modem and I am wondering, do I have to use a coaxial cable, the power connection cable that came with it, and an Ethernet cable, or are these three different options of setting it up? I only have the power cord that came with it so does that mean I need to go out and by a coaxial cable? Thanks
Best answer by SURFboard Moderator
View originalHello allymcchesney
Arris modem will work only with coax connection so you need coax cable connection to get internet on the modem. That can be done only the Internet service provider so please contact your ISP for coax cable connection and to activate modem. Just connect modem to power and after activation you can use ethernet port for direct connection.
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