Locked out

  • 20 November 2022
  • 2 replies

I am trying to create my own user id and password but I get this message: Invalid user name or password, or your access has been locked due to multiple failed login attempts! 

I’ve re set my modem 3 times, cleared my cache and still locked out. 

2 replies

Userlevel 2


Hello NENA ,

Actually we can create only my own password but not the user id ., the user id will be always admin(small characters). login on web manager and create user name:admin and password: ur own password .

If you still face any issue please let us know . Thanks 


I’m still locked out and can not change my passcode or set up my own use id