Every 15-30 min. modem/router keeps restarting itself. All lights goes off and starts the single light boot up. Comes up and works fine for 15-30 min and then restarts. Xfinity said to reach out to you.
Solved
Modem/router Keeps getting restarted SBG10
- The Many
Best answer by SURFboard Moderator
Hello vignan,
It looks like the modem is facing an intermittent connection , follow the below link to check the cable signal levels :
http://arris.force.com/consumers/articles/General_FAQs/SBG10-Cable-Signal-Levels
Screen share the Downstream channels : Power levels and SNR : lowest and highest values : Upstream channels: Power levels lowest and highest values
so, we can know the exact issue on the signals
This topic has been closed for comments
- Wi-Fi Warriors
- 3594 replies
- Answer
Hello vignan,
It looks like the modem is facing an intermittent connection , follow the below link to check the cable signal levels :
http://arris.force.com/consumers/articles/General_FAQs/SBG10-Cable-Signal-Levels
Screen share the Downstream channels : Power levels and SNR : lowest and highest values : Upstream channels: Power levels lowest and highest values
so, we can know the exact issue on the signals
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