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Reset modem so that I can reset password.

  • March 1, 2025
  • 2 replies
  • 233 views

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I managed to ruin the password change on my  SBG10 Cable modem. How do I Reset the modem so that i can fix this?

 

Best answer by SURFboard Moderator

Could you clarify which password you would like to reset? Is it the Wi-Fi credentials or the login credentials for the web-based interface (GUI)?

If a reset is necessary, you may consider performing a factory reset, which will restore the gateway to its default state.

Please refer the below link, where you can find the steps to perform a factory reset, 

http://arris.force.com/consumers/articles/General_FAQs/SBG10-Factory-Reset

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2 replies

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Could you clarify which password you would like to reset? Is it the Wi-Fi credentials or the login credentials for the web-based interface (GUI)?

If a reset is necessary, you may consider performing a factory reset, which will restore the gateway to its default state.

Please refer the below link, where you can find the steps to perform a factory reset, 

http://arris.force.com/consumers/articles/General_FAQs/SBG10-Factory-Reset


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  • Author
  • The Many
  • March 1, 2025

Thanks for the response. No longer an issue. I read the manual and got it sorted.