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looking to register new SBG10, keep getting model # ans serial number don’t match. I am copying them right off the box and materials included with the device.

Thoughts? Support is not open on Sat and this modem is installed in a second home so I don’t have hands on access all the itme

I apologize for the inconvenience that you are unable to register the device. We have sent the private message to assist you further.

Our working days are Monday to Saturday (chat) and Monday to Friday (call), with the following working hours:

  • IST: 8:30 PM to 8:30 AM (Chat)
  • PST: 7:00 AM to 7:00 PM (Chat)
  • IST: 9:30 PM to 7:30 AM (Voice)
  • PST: 8:00 AM to 6:00 PM (Voice)

 


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