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SBG10 WiFi Connection to TV

  • February 21, 2024
  • 7 replies
  • 159 views

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I can’t get the TV and SBG10 to connect via WiFi. I get a “wrong password” error message.  The password is correct because I can login to the WiFi Modem through an Internet browser and my phones and PC’s are connected.

Best answer by SURFboard Moderator

After changing the security mode, Since the problem persists, I suggest you to change the Wi-Fi channels and check it again.

Also, let us know whether the Wi-Fi network is broadcasting on TV.

 

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7 replies

plemans
Juggernaut
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  • Juggernaut
  • 2219 replies
  • February 22, 2024

What tv is it? (model)

What security do you have setup on the SBG10? wpa2, wpa3, wpa2/wpa3 mixed mode

Any special characters or spaces in the ssid or password?


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  • Author
  • The Many
  • 4 replies
  • February 23, 2024

Thanks for your reply.

The security setting reads:  WPA2-PSK (AES) (Recommended)

There are hyphens used in the ssid

I have an @ in the password

What do you suggest?

 


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  • Author
  • The Many
  • 4 replies
  • February 23, 2024

Both are Roku TV’s

Hisense Roku TV D201X

LG 55UQ8000AUB


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Have you tried to connect the devices after changing the security mode?

Is it connected or still experiencing the same?


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  • Author
  • The Many
  • 4 replies
  • February 25, 2024

Please advise what change I should make to the security code.


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  • Author
  • The Many
  • 4 replies
  • February 25, 2024

I tried changing the security mode but the TV’s still fail to connect.


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After changing the security mode, Since the problem persists, I suggest you to change the Wi-Fi channels and check it again.

Also, let us know whether the Wi-Fi network is broadcasting on TV.

 


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