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Hello!

 

I’ve had some trouble accessing some settings on the SGB10 web manager, specifically the tab labeled “Operations” next to “Configurations”.

I’m easily able to sign in and access the basic setup part of the web manager (192.168.0.1), but the tab “Operations” seems to require a seperate login and password.

I’ve tried the usual ‘admin’ and ‘password’, ‘admin’ and blank, along with resetting the router and changing the password under configurations tab, yet I still haven’t been able to access it.

I found a similar post titled “Arris SBG6950AC2 'Operation' tab” on this site, but the reply’s were unhelpful as the just suggested changing the password to the basic setup.

 

If anyone has experienced similar or has a solution please let me know.

To access the Operations tab on the login page is to check the signal status for your SBG10, please use the following default credentials:

  • Username: admin 
  • Password: password

If you’ve previously customized your credentials for the status tab, kindly use those instead. If neither of these passwords work, I would recommend performing a factory reset on the gateway.

Please note that performing a factory reset will restore all configurations to their default settings. This means any customizations you’ve made will be reverted

Once reset, you can try accessing the web manager by navigating to http://192.168.0.1 later, rather than logging into the configuration page, open the Operations tab, and you should be prompted to change the default password to a personalized one.

For a reference on how to log in to the status page, please use the following link

http://arris.force.com/consumers/articles/General_FAQs/SBG10-First-Time-Accessing-the-Status-Page

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