Answer

Unable to connect to the Internet - SBG10

I can not connect to the Internet. It says no Internet

Best answer by SURFboard Moderator

Since you are not having internet connection, could you let us know the date of purchase for the modem.

Have you activated the modem with your ISP.

If the modem is not activated yet, please follow the steps in the link given below:

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+41

What device do you have?

Did you check with the isp?

Current setup: Netgear CM3000-->Netgear RBE973S-->2.5gig tp-link switch, Xfinity 2.4gig/350mbps

+42

Since you are not having internet connection, could you let us know the date of purchase for the modem.

Have you activated the modem with your ISP.

If the modem is not activated yet, please follow the steps in the link given below:

SURFboard Community Moderator Team

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