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Unable to connect to the Internet - SBG10

  • 14 October 2023
  • 2 replies
  • 164 views

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I can not connect to the Internet. It says no Internet 

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Best answer by SURFboard Moderator 15 November 2023, 02:17

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Userlevel 6
Badge +40

What device do you have? 

Did you check with the isp?

Userlevel 5
Badge +41

Since you are not having internet connection, could you let us know the date of purchase for the modem.

Have you activated the modem with your ISP.

If the modem is not activated yet, please follow the steps in the link given below:

http://arris.force.com/consumers/articles/General_FAQs/SBG10-First-Time-Installation

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