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I am trying to connect Arris Surf board SBG10 and I got the error 0000-1634?? 

Ensure the Gateway is powered on and that Wi-Fi is enabled on your mobile device. Move your mobile device closer to the Gateway, and then disable and re-enable the Wi-Fi connection on your device.
Please follow the steps mentioned on the below article to complete the setup of the SBC app

http://arris.force.com/consumers/articles/General_FAQs/SURFboard-Central-Wi-Fi-Cable-Modem-Setup