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Unable to setup the SBC app getting error code 0000-1614

  • September 21, 2024
  • 1 reply
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I am trying to connect Arris Surf board SBG10 and I got the error 0000-1634?? 

Best answer by SURFboard Moderator

Ensure the Gateway is powered on and that Wi-Fi is enabled on your mobile device. Move your mobile device closer to the Gateway, and then disable and re-enable the Wi-Fi connection on your device.
Please follow the steps mentioned on the below article to complete the setup of the SBC app

http://arris.force.com/consumers/articles/General_FAQs/SURFboard-Central-Wi-Fi-Cable-Modem-Setup
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Ensure the Gateway is powered on and that Wi-Fi is enabled on your mobile device. Move your mobile device closer to the Gateway, and then disable and re-enable the Wi-Fi connection on your device.
Please follow the steps mentioned on the below article to complete the setup of the SBC app

http://arris.force.com/consumers/articles/General_FAQs/SURFboard-Central-Wi-Fi-Cable-Modem-Setup

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