Question

unknown device on SBG10

  • 5 November 2023
  • 1 reply
  • 54 views

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Almost weekly there’s an UNKNOWN device on my router. It is not any of my devices which are only two devices I use on my Wi-Fi. How is someone hacking into my router on a continual basis? I change my password and block their Mac Id but they come back with a different ID after a few days.  I change the admin login password weekly, I wish I could change the login from admin but seems I can’t. I change the Wi-Fi password and was only using the Guest Network. Currently, I’ve connected my streaming device, computer and iPad to Ethernet but would like to still use my Wi-Fi for my security cameras. That’s probably how they’re getting in. 
 

Any ideas to make my SBG more secure?

 

also every time I login there’s a box asking me to register my router, which I had already done and I click to stop asking and it’s still there when I login in the next time. Also when I change my login password, it always given me an error message of some sort but when I go to login the new password is being used even though I get an error message that it didn’t work. I’ve reset my router but that didn’t correct the problem. Do I need a new router? Maybe a different brand?


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Userlevel 6
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Any apple devices Or some android? 

They have a random mac/private IP address feature that can show up as unknown as its changes the mac/ip address