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what does this mean? Error code 0015-1805

  • 7 August 2022
  • 2 replies
  • 808 views

Error code 0015-1805 internet is working and connected to my provider (Xfinity) but, can’t get the app is allow me to set up actual network….. 

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Best answer by Netopia 18 August 2022, 20:00

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Userlevel 6
Badge +40

What device do you have? 

If its a router only device, what modem/gateway is it connected to?

when is it giving you the error? 

Is the app being used on iOS or android?

Userlevel 3
Badge +23

The error code  0015-1805 means that your mobile phone cannot connect to your SBG10 Wi-Fi network.  If you already changed the default Wi-Fi name and password, try entering the Wi-Fi name and password for Wi-Fi connection instead of scan the label during app setup.