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***UPDATE*** I got to reset.

 

 

Hey gang, I have a 7400AC2 that I use with Spectrum Cable. I am trying to get into the admin options to make some changes, I don’t recall changing user or password but it is saying one or both are incorrect.

Is there a way to override and get in OR reset back to default admin/password?

If you are not sure about the customized credentials, I would suggest to factory reset the modem to get the default credentials which is Username as admin and password as password.

After that you can customize it again.

http://arris.force.com/consumers/articles/General_FAQs/SBG7400AC2-Factory-Reset

http://arris.force.com/consumers/articles/General_FAQs/SBG7400AC2-Web-Manager-Access