***UPDATE*** I got to reset.
Hey gang, I have a 7400AC2 that I use with Spectrum Cable. I am trying to get into the admin options to make some changes, I don’t recall changing user or password but it is saying one or both are incorrect.
Is there a way to override and get in OR reset back to default admin/password?
Best answer by SURFboard Moderator
If you are not sure about the customized credentials, I would suggest to factory reset the modem to get the default credentials which is Username as admin and password as password.
After that you can customize it again.
http://arris.force.com/consumers/articles/General_FAQs/SBG7400AC2-Factory-Reset
http://arris.force.com/consumers/articles/General_FAQs/SBG7400AC2-Web-Manager-Access
If you are not sure about the customized credentials, I would suggest to factory reset the modem to get the default credentials which is Username as admin and password as password.
After that you can customize it again.
http://arris.force.com/consumers/articles/General_FAQs/SBG7400AC2-Factory-Reset
http://arris.force.com/consumers/articles/General_FAQs/SBG7400AC2-Web-Manager-Access
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
