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admin password issue

  • May 22, 2023
  • 2 replies
  • 192 views

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I just installed my new Surfboard 7600 and all is working fine and the app works fine.  During the setup process the app generated a complex password for the admin user which I have a copy of.

However when I go to the web interface and try to login as the admin user it says that either the password is bad or there were too many failed logins.

How do I get the web interface login to admin to work?

 

Thanks

 

Best answer by bobstoller

 

Thank you for the suggestion, but neither of those work.    I am afraid I am going to have to do a factory reset and try and set it up again.    The surfboard app shows me what the admin password is supposed to be, but it doesn’t work.

This topic has been closed for replies.

2 replies

plemans
Juggernaut
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  • Juggernaut
  • May 22, 2023

did you try the default ones? Try the last 8 of the serial and/or just “password” (all lower case)


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  • Author
  • The Many
  • Answer
  • May 23, 2023

 

Thank you for the suggestion, but neither of those work.    I am afraid I am going to have to do a factory reset and try and set it up again.    The surfboard app shows me what the admin password is supposed to be, but it doesn’t work.