Same issue as a user posted a month ago regarding his 7400AC2. Wireless clients that are connected to 5G show in 2.4G client list. No 5G clients listed in 5G client list.
Answer
Arris SBG7600AC2 5G connections listed in 2.4 client list
Best answer by SURFboard Moderator
We recommend updating the credentials for both your 2.4GHz and 5GHz networks. Please refer to the article linked below for detailed, step-by-step instructions on changing your network credentials.
After updating the credentials, go to the Utilities section in the top menu and select Restart Router to apply the changes.
Once the router restarts, connect a device to the 5GHz network and allow a few moments for it to sync with the interface. Then, check the client list to confirm the connection.
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- Wi-Fi Warriors
- Answer
We recommend updating the credentials for both your 2.4GHz and 5GHz networks. Please refer to the article linked below for detailed, step-by-step instructions on changing your network credentials.
After updating the credentials, go to the Utilities section in the top menu and select Restart Router to apply the changes.
Once the router restarts, connect a device to the 5GHz network and allow a few moments for it to sync with the interface. Then, check the client list to confirm the connection.
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