I have multiple security cameras on my home wifi that only operate on the 2.4ghz frequency, so when the router switches to 5ghz I lose the ability to connect to the cameras. Is there a way to only use the 2.4ghz and block the router from switching to 5ghz.
Solved
Can the surfboard SBG7400AC2 wifi which operates on 2.4ghz or 5 be enabled to operate only on 2.4
- The Many
- 2 replies
Best answer by wdbutchreed
I downloaded the surfboard central app on my phone(android )and created a wifi connection on the 2.4Ghz frequency, using the app. Then I used that connection for my home network. I have not had any problems with the cameras now connecting.
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+41- Juggernaut
- 2274 replies
The router doesn’t switch back and forth.
Its a dual band that broadcasts both at once.
- The Many
- 1 reply
Can you please walk me through on how to switch my modem over to 2.4 so I can hook up my doorbell camera?
- The Many
- 2 replies
- Answer
I downloaded the surfboard central app on my phone(android )and created a wifi connection on the 2.4Ghz frequency, using the app. Then I used that connection for my home network. I have not had any problems with the cameras now connecting.
- Wi-Fi Warriors
- 3685 replies
Hello Clinton ,
To connect to 2.4 GHz for the door bell please go to the WiFi option on the door bell device and select the 2.4GHz Arris WiFi name and connect , if you face any issue on this please follow the below link to check on WiFi name and Password.
http://arris.force.com/consumers/articles/General_FAQs/SBG7400AC2-Changing-the-Default-Wi-Fi-Name-Password
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