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Ebay ARRIS SURFboard SBG7600AC2

  • July 29, 2024
  • 1 reply
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I recently purchased the ARRIS SURFboard SBG7600AC2 off of eBay. It was listed as brand-new. Just open box. Are there any safety precautions I should take with the device. I'm worried that there may be a cyber security issue with buying a device like this. The price was right at least. I look forward to any body's response.

Best answer by SURFboard Moderator

Buying device from eBay will not cause any issue with the modem accordance to cyber security. So you can just do a reset on the modem before setting up the device after activation. To reset modem you can press and hold the reset button at the back of the modem for 15-30 secs. Performing reset will not affect the modem activation so you can still access internet from the modem if that is already activated before resetting.

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Buying device from eBay will not cause any issue with the modem accordance to cyber security. So you can just do a reset on the modem before setting up the device after activation. To reset modem you can press and hold the reset button at the back of the modem for 15-30 secs. Performing reset will not affect the modem activation so you can still access internet from the modem if that is already activated before resetting.


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