intermittent internet connection on sbg7600AC2

Question

I'm having same issue  with sbg7600, cut out 4 times yesterday.  Before that it was fine.

SURFboard Moderator · Answer

Is this issue happening on the modem direct connection or is this on the Wi-Fi connected devices are affected?

If this is on Wi-Fi we would suggest you to change the Wi-Fi channel on the modem GUI.

If the intermittent is also happening on the direct connection then we need to check for the cable signal level to check the issue further.

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