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Locked out after too many attempts: Arris - E46D - 5G

  • February 7, 2026
  • 3 replies
  • 10 views

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A few questions.

Locked out after trying what I thought was a good password too many times.

How long before it will let me try again?

Should I go back to factory settings then create another new password?

Working one connecting my new HP printer today 2/6/26.

Purchased my Arris - E46D - 5G modem/router about 5 years ago. 

Is it time for a new one?

Thanks!

3 replies

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Could you please confirm your product’s model number?


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  • Author
  • The Many
  • February 13, 2026

SBG7600AC2 and I have an iMac M3 desktop 2023 Tahoe 


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During the initial setup, you’ll be prompted to create a password for accessing the web interface. 

If you’ve been using the web interface to configure your Surfboard gateway and happen to forget the password, We would recommend performing a factory reset on the device. This will restore the gateway to its default settings, allowing you to set a new password for the web interface.