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Low Upstream Power Levels on SBG7600AC2

  • December 16, 2023
  • 1 reply
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The 4 Channel’s Upstream Power Levels on my ARRIS SBG7600AC2 are  between 44.25 dBmV (the lowest) - 45.50 dBmV (the highest). Are those levels low? Can they be increased? If so, how can they be increased?

I am experiencing low WiFi Signals for both my wireless Blink Camera System, and my Amazon Firesticks. If that signal is settable within my Modem\Router please help me increase it. If not, can ARRIS tweak those settings for me? Thank you!

Best answer by SURFboard Moderator

The power level can be corrected by the internet service provider so you need to contact your Internet service provider to re provision the modem. If still you face issue on WIFI you can try changing WIFI channel on the modem interface please do follow the steps mentioned below on the  article. After changing WIFI channel as recommended on the link restart the modem then we would request you to monitor the connection for next 24hrs. 

http://arris.force.com/consumers/articles/General_FAQs/SBG7600AC2-Changing-the-Wi-Fi-Channel

 

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The power level can be corrected by the internet service provider so you need to contact your Internet service provider to re provision the modem. If still you face issue on WIFI you can try changing WIFI channel on the modem interface please do follow the steps mentioned below on the  article. After changing WIFI channel as recommended on the link restart the modem then we would request you to monitor the connection for next 24hrs. 

http://arris.force.com/consumers/articles/General_FAQs/SBG7600AC2-Changing-the-Wi-Fi-Channel

 


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