I have Xfinity with the SBG7600AC2 modem router. Download speed is great but webpages are not loading. Netflix, Amazon and Facebook load just fine. Google searches work great but when I click on link it never loads. I’m not sure if the problem is with the router or Xfinity. I did a factory re-set but didn’t help. Anyone know what’s up?
Thanks
Is ipv6 enabled?
Have you tried a different dns?
I haven't changed the DNS yet. One of the other issues I'm dealing with is my phone reception is so bad, I need to see if I can connect to the router directly with laptop/ ethernet cable.
Since you are unable to access limited websites, I suggest you to change the DNS server for primary and secondary server.
To change the same, follow the steps given below:
Launch a web browser and enter 192.168.0.1 in the address box.
It redirects to Arris surfboard login page.
Login>WAN setup>Static
Under static, I suggest you to change the primary server as 8.8.8.8 and secondary server as 4.4.4.4 and apply it for the changes.
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