I signed in with “admin” and the password being “password”. Prompted me to change password so I did. Upon trying to save, it tells me old password is incorrect. I try to try it again, still tells me old password is incorrect. I refresh the page and I put in old password and this message shows up. I type in the new password I wanted and still tells me the same. How do I get around it so I can change my Wi-Fi password?
Best answer by SURFboard Moderator
Hello Tgarcia103
In this case you can try leave the page and open new tab then login to the interface using the new password it will allow you in. If still same issue persist try resetting modem and use the default login credentials to access interface. please follow the steps on the below link to reset modem.
http://arris.force.com/consumers/articles/General_FAQs/SBG7600AC2-Factory-Reset
Hello Tgarcia103
In this case you can try leave the page and open new tab then login to the interface using the new password it will allow you in. If still same issue persist try resetting modem and use the default login credentials to access interface. please follow the steps on the below link to reset modem.
http://arris.force.com/consumers/articles/General_FAQs/SBG7600AC2-Factory-Reset
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