I PURCHASED MY OWN MODEM FOR XFINITY, ARRIS MODEM MODEL# SBG7400AC2. IT HAS BEEN WORKING ALL THIS TIME, NOW ALL OF A SUDDEN ITS NOT CONNECTING TO THE INTERNET. I CONTACTED XFINITY, THEY STATED THAT I HAVE A STRONG SIGNAL, BUT THERE IS NO INTERNET CONNECTION. IM TRYING TO FIGURE OUT HOW DO I FIX THIS WITHOUT HAVING TO PAY AN ARM AND A LEG.
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NO INTERNET CONNECT ARRIS MODEL# SBG7400AC2
- The Many
Best answer by SURFboard Moderator
We apologize for the inconvenience. Could you please confirm the internet speed plan you're currently subscribed to? Additionally, let us know the LED light status on your gateway, as this will help us better understand the current connectivity situation.
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- Wi-Fi Warriors
- Answer
We apologize for the inconvenience. Could you please confirm the internet speed plan you're currently subscribed to? Additionally, let us know the LED light status on your gateway, as this will help us better understand the current connectivity situation.
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