I am experiencing unstable internet due lights on my modem went off and back after a while.
Usually tends to indicate a line issue.
did you check all the coax connections?
Or check with the isp?
I connections are ok. but still i experience this issue at morning time. Thanks
Hello olusola09
As you also mentioned co-axial cable and lines connections are fine .
This is a gateway device , which is a combination of modem and router , we need to check the values of downstream power/snr and upstream power values which is the cable signal levels
To check on it follow the link below:
http://arris.force.com/consumers/articles/General_FAQs/SBG7600AC2-Cable-Signal-Levels
Do screen share the values so, we can understand the issue better .
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