I can’t access 5G, it won’t accept my password when I attempt to access itt.
Solved
Unable to access 5g network, only 2.4 on SBG7400AC2
- The Many
Best answer by SURFboard Moderator
If the password "password" is not working, please confirm if the login credentials were changed previously.
If the password is shown as invalid, I recommend performing a factory reset to restore the default password, allowing you to customize it again
- Wi-Fi Warriors
- 3583 replies
Could you let us know the product’s model number to assist you further?
- Wi-Fi Warriors
- 3583 replies
Since you unable to access the 5g network. Is it only with particular device or all the devices?
If it with all the devices, I would suggest to change the wifi credentials and try connecting the devices again.
- The Many
- 2 replies
Thanks, but that doesn’t work. I enter admin and password and am told that this is an invalid user name or password - I never get to the screen where I can change the wifi credentials.
- Wi-Fi Warriors
- 3583 replies
- Answer
If the password "password" is not working, please confirm if the login credentials were changed previously.
If the password is shown as invalid, I recommend performing a factory reset to restore the default password, allowing you to customize it again
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