Trying to activate a Wi-Fi cable modem and when it asked me for the CmAC ID number I enter it, but it doesn’t go through. Any suggestions?
Solved
Unable to activate the modem with CMAC ID
- The Many
Best answer by SURFboard Moderator
To activate modem you need to enter the HFC MAC address mentioned on the modem label. CM MAC and HFC MAC address are the same. So if you the modem is not getting activated on the service provider app then you can try contacting your internet service provider for your modem activation.
This topic has been closed for comments
- Wi-Fi Warriors
- 3605 replies
- Answer
To activate modem you need to enter the HFC MAC address mentioned on the modem label. CM MAC and HFC MAC address are the same. So if you the modem is not getting activated on the service provider app then you can try contacting your internet service provider for your modem activation.
Most helpful members this week
Login to the community
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.