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I logged into the web interface, there are three headings at the top of the page: “Configuration”, “Operation”, and “Logout”.  When I try to log into the Operation heading it asks for a password and the password for the web interface doesn’t work.  Any idea on how to get a login/password for this area?  Thanks

To login the web interface for SBG7400AC2, follow the steps in the link given below:

http://arris.force.com/consumers/articles/General_FAQs/SBG7400AC2-Web-Manager-Access

Hello - 

I am sorry I did not make my self clear.  They login I an speaking of is as follows:

 

 

Once I click on “Operation” then it takes me to this:

 

 

The password does not work for this login.  How do I reset or create a new password for this?  Thanks

To do a reset on the modem sbg7400 AC2 please follow the below steps: 

http://arris.force.com/consumers/articles/General_FAQs/SBG7400AC2-Factory-Reset

After doing a “Reset”: login on to “Web Manager”  with password as password and there will be a popup asking to create a new password.

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