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On the SBG6950AC2 Box it states “DOCSIS 3.0” but, the Upstream on the status page is showing as DOCSIS2.0;

 

Also at the bottom of the status page it shows “ ©️ ARRIS Enterprises, Inc. 2019 All rights reserved. “

Does that mean the software is from 2019?

 

Upstream

  UCID Freq Power Channel Type Symbol Rate Modulation
Upstream 1 1 17.60 MHz 45.25 dBmV DOCSIS2.0 (ATDMA) 5120 kSym/s 64QAM

are you hitting your full upstream speeds? 

Got a screensnip of the full cable connections page?

The SBG6950AC2 supports DOCSIS 3.0 as the Upstream Channel Type shown as DOCSIS2.0 (ATDMA) so, would suggest checking with you’re Internet Service Provider (ISP) on the same as they are monitoring the cable signal levels.

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