I have a ARRIS SBG7400AC2 router/modem to use with Xfinity. For a while now, the wired Ethernet connections do not seem to be working, but the Wi-Fi works just fine. I have tried different Ethernet cables, and different ports, but the result is the same. I had the wired connections leading to me PC and printer. But now I can only connect to both via Wi-Fi.
I do have a Blink doorbell dongle plugged into the USB port in the front that seems to work fine, too.
I noticed this happen after we had a lightning storm one day, so I’m wondering if that was the cause. The router has been unplugged and restarted many times, but that hasn’t fixed the issue.
Is there a way to test and see what the issue might be? I’m just trying to figure out if maybe there is a different way to reset that might fix things, or if there is something that just got fried internally for this to happen. Any insight would be appreciated. Thanks!
