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admin password issue

  • 22 May 2023
  • 2 replies
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I just installed my new Surfboard 7600 and all is working fine and the app works fine.  During the setup process the app generated a complex password for the admin user which I have a copy of.

However when I go to the web interface and try to login as the admin user it says that either the password is bad or there were too many failed logins.

How do I get the web interface login to admin to work?

 

Thanks

 

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Best answer by bobstoller 23 May 2023, 02:28

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Userlevel 6
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did you try the default ones? Try the last 8 of the serial and/or just “password” (all lower case)

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Thank you for the suggestion, but neither of those work.    I am afraid I am going to have to do a factory reset and try and set it up again.    The surfboard app shows me what the admin password is supposed to be, but it doesn’t work.

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