My router constantly reboots itself. Been going on all day. It is still under warranty anyone have ideas to fix this.?
Best answer by SURFboard Moderator
View originalMy router constantly reboots itself. Been going on all day. It is still under warranty anyone have ideas to fix this.?
Best answer by SURFboard Moderator
View originalgot a copy of the cable connections page and the event logs?
I’ve seen power issues trigger reboots as well as the CMTS sending reboot signals.
As you had mentioned the gateway (SBG7600AC2) keeps rebooting itself , could you let us know is the power light turns off or on when it keeps rebooting .
Also let us know the cable signal levels so we can know the power levels /number of channels of upstream and power levels /snr/ number of channels of downstream
Follow the below link for the same:
http://arris.force.com/consumers/articles/General_FAQs/SBG7600AC2-Cable-Signal-Levels
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