I lose the 2.4 GHz only runs on two items 5 GHz runs on all other TV laptop. No problems have to reset modem. At least once every three days any help modem is only a year old
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2.4 ghz loss 5ghz ok
- The Many
Best answer by SURFboard Moderator
Based on your selected model, SBG8300, the 2.4 GHz band offers better range and stability but lower speed, whereas the 5 GHz band provides higher speed but has a shorter range.
Make sure that the gateway is placed in an open area to minimize Wi-Fi congestion.
If you find that the internet drops only on the 5ghz Wi-Fi network, I would suggest trying to change the Wi-Fi channels to improve the connection
It would be helpful to try changing the Wi-Fi channels to reduce congestion and improve the connection quality.
Please refer the link below, where you can find the steps to change the Wi-Fi channels
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- Wi-Fi Warriors
- Answer
Based on your selected model, SBG8300, the 2.4 GHz band offers better range and stability but lower speed, whereas the 5 GHz band provides higher speed but has a shorter range.
Make sure that the gateway is placed in an open area to minimize Wi-Fi congestion.
If you find that the internet drops only on the 5ghz Wi-Fi network, I would suggest trying to change the Wi-Fi channels to improve the connection
It would be helpful to try changing the Wi-Fi channels to reduce congestion and improve the connection quality.
Please refer the link below, where you can find the steps to change the Wi-Fi channels
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