Hello my name is Brendan I’m a Charter Spectrum customer I recently rebooted my SBG8300 status light is indicating firmware download I looked in the app and web portal no prompts for action what should I do any ideas answers
Thanks
Brendan
Hello my name is Brendan I’m a Charter Spectrum customer I recently rebooted my SBG8300 status light is indicating firmware download I looked in the app and web portal no prompts for action what should I do any ideas answers
Thanks
Brendan
Best answer by SURFboard Moderator
In order to assist you better, we would like to ask you a couple of questions:
Do you lose internet connection when SBG8300 is alternating in between blue and green ?
What is your speed plan with spectrum?
We’ll be waiting for your responses.
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