Bought SBG8300 , Internet connected to Xfinity .Not able to connect to Samsung smart TV

  • 1 January 2024
  • 2 replies


I bought SBG8300,  internet is through Xfinity , however Samsung Smart is not able to connect the internet /WIFI. I am not sure what settings needs to do to connect TV to Wifi.


Best answer by SURFboard Moderator 16 January 2024, 02:12

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Userlevel 6
Badge +40

You’d have to contact samsung about issues connecting their device. 


Userlevel 5
Badge +41

If you would like to check on the settings of the Samsung Smart TV please contact the TV manufacturer.

For further troubleshooting to connect on the Samsung Smart TV please connect to the Wi-Fi SBG8300 2.4Ghz WiFi network login into

Select « Connection « Wi-Fi>>Home Wi-Fi network« click on the “Edit” section and and change the security mode from default WPA2-PSK (AES) Recommended to WPAWPA2-PSK(TKIP/AES).