WOW cable internet can't recognize my Surfboard SBG8300 in order to activate/connect. They keep telling me they can't see it on their end. I'm trying to quit renting their gateway so I know that my coax works fine since I just move it to the new Surfboard. Please help.
Best answer by plemans
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+40
Are you using any splitters, amplifiers, or signal attenautors? If so, remove them from the line and direct connect the SBG8300 to right where the coax comes into the home.
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