Solved

Cannot add devices on parental control

  • 19 October 2022
  • 1 reply
  • 125 views

When I go to Arris Surfboard in the router (SBG8300 btw), I go to parental controls to manage devices, all I get is the option to manage devices (which is enabled) or access type (which is set to allow all) and even when switching these, I still get no option to add and manage a device. 

Its also keeps giving me bad certificates when using Chrome, Firefox, or Edge where it gives me a risk warning when going to 192.168.0.1 and each one tells me my browser is out of date and not compatible, I dont know if this is the issue causing features to not work or not, but firmware and browsers are all updated.

 

any solution?

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Best answer by SURFboard Moderator 27 October 2022, 20:53

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Userlevel 5
Badge +41

Hello wwepatriot

 

Could you share a screenshot of the Parental Control Panel to get a better idea of what you see on screen? 

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