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Question

connects to 5g but not 2.4g

  • April 9, 2023
  • 1 reply
  • 103 views
S
The Many
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Hello, I can’t seem to connect to 2.4 but connects to 5g network. 

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1 reply

plemans
Juggernaut
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  • plemansJuggernaut
  • Juggernaut
  • April 10, 2023

what happens when you try to connect to the 2.4gh? 

Are you using bandsteering on the sbg8300? 

https://arris.my.salesforce-sites.com/consumers/articles/General_FAQs/SBG8300-Band-Steering-Setup#:~:text=Band%20Steering%20improves%20Wi%2DFi,GHz%20support%20to%20connect%20to.

 

 

Current setup: Netgear CM3000-->Netgear RBE973S-->2.5gig tp-link switch, Xfinity 2.4gig/350mbps
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