All of the devices on my sbg8300 network are showing up on the arris web interface but only 1 device is showing up on surfboard central app on my iphone 13 pro. I tried uninstalling the app, rebooting the sbg8300, and then reinstalling the app. I also tried the factory reset of the sbg8300.
- Wi-Fi Warriors
If you perform a factory reset on the SBG8300, the Surfboard Central app will lose its sync with the device. Reinstalling the app will not resolve this issue it may appear logged in, but it will not sync.
The Surfboard Central app pairs with the gateway and also syncs with the web-based interface (GUI). To fix this, you need to remove the SBG8300 from the app and set it up again to restore synchronization.
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